Return & Refund Policy
Thanks for shopping at Dr.Fuzzball’s! If you are not entirely satisfied with your purchase, we're here to help.
We offer a 3-day satisfaction guarantee return policy on all products
If you are unhappy with your purchase for any reason, you may return the unused (psst! not empty!) portion of the product within 3 days of receipt.
the unopened, sealed product within 14 days of receipt, provided the item is returned in its original condition.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item.
Once your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.
If the item is returned due to our error, i.e., manufacturing defects, wrong item, or quality control issues, we will reimburse the shipping costs for returning your item, or provide a prepaid return label.
For all other returns, the cost of return shipping will be deducted from your refund.
If you have any questions on how to return your item to us, please contact us ! We want you to be happy and will always try to make it right!